Satisfaction Guarantee Return Policy
ITEMS ORDERED OVER THE INTERNET
We want you to be 100% satisfied with your purchase. If you are unhappy for any reason, please telephone us at 847 358-9917 between 10:00 AM & 6:00 PM. If we cannot resolve the problem over the telephone we will authorize the return of the item purchased for a full refund of the price of the item. Shipping and packing to you and return shipping and insurance charges on the return will not be refunded. You will be required to insure the full purchase price on the item being returned and the item must be received in the same condition you received it. You may have to a take a photo of the item to document the condition you received it in. You will have 14 days from the date of your receiving the item to ship the item back. If you fail to ship the item back within the 14 days, you lose your right to return the item. Exceptions to this policy may only be made at baldeaglephotos.com discretion on a case by case analysis. Because an exception is made in one case does not mean it will be made in a similar case.
If an item is damaged during its return, you will receive your refund by you filing a freight claim with your shipper.
If you receive your photograph or canvas with damage from shipping, you will be required to hold the package for the shipping company to inspect it which usually takes 5 to 7 day. During that time we will arrange for the repair or replacement of the damaged item.
Non-Refundalbe Items & customization charges
We will not refund shipping and packing charges or any return shipping charges. We will not refund any customization charges.
All images sold by baldeaglephotos.com are copyrighted and all rights are reserved. Purchasers of baldeaglephotos.com images are allowed to display the images in the form they were purchased. Purchasers agree not to scan or reproduce the images purchased from baldeaglephotos.com without the express written consent from the owner of baldeagleophotos.com, Jeffrey Warren Emerson. If the purchaser reproduce any baldeaglephotos.com images without written permission from Jeffrey Warren Emerson, purchaser the agrees to pay a minimum $20,000.00 fine plus any reasonable legal and other fees incurred collecting said fine.
PURCHASE OF AN ITEM AT ART FAIRS
All purchase at art fairs are final. At our discretion, we may allow a exchange for a different photo of equal or greater cost with the customer paying any increased cost.
PURCHASE BY APPOINTMENT
Once a customer selects an image, we will print the photo or a sample of a critical section of the photo for the customer to approval. Once approved and the final product produced, the customer cannot return the product except for repair of a production defect. Production of an item will not begin for 72 hours to give the customer time to cancel his order unless the customer waives his right of 72 hour cancelation period in writing or by email.